We want our guests to feel at home and we run a relaxed and trusting environment. So here are a few little pointers just to make your stay a safe and happy one:
How Do We Book?
All bookings can be made online where payment is requested in full. Payment is generally non-refundable, (although this is up to the owner’s discretion) but bookings can be transferred. Last minute bookings are also welcome.
An Honesty System on site is operated whilst you are here and extra items added onto your ‘shopping list’ and paid for at the end of your stay; for example, extra nights, barbecue, wood etc.
What If We Need Or Advice With A Booking?
You may to telephone Tina on 07807 181602 or by email info@brickkilnfarmsuffolk.co.uk
Messages and emails will be answered as soon as possible.
Do You Have A Check In and Out Time?
Unless by prior arrangement – check in is from 1.30pm and check out by 1pm. We operate a self-checking system. On arrival, please park the car by the Check In Hut and find a plan of the site and your clipboard.
Do You Allow Group Bookings?
Group bookings are allowed but for group bookings requiring more than 4 pitches, please ring or contact Tina on 07807 181602 or by email info@brickkilnfarmsuffolk.co.uk
Do You Allow Caravans, Motorhomes and Camper Vans
All are welcome but we do not have any electrical hook-up.
Are Children Welcome?
No, sorry, we are an adults only campsite.
What Facilities Do You Have?
We have loos and showers that are situated in a converted stable block, with hand soap and paper towels. Hairdryers are also available and free to use.
Do You Have Kitchen Facilities?
Yes. This is also in the converted stable block area with two sinks. We also supply washing up liquid and tea towels in case you forget yours! You are welcome to use the plates, mugs, crockery and cutlery that are kept here.
Do You Have A Fridge/Freezer?
Yes. We have a small fridge and freezer. All food must be clearly named and dated and removed at the end of your stay. Labels and pens are provided.
Do You Have An Under Cover Area?
Yes. In another part of the stable block is an area with a table and chairs. There is also information and leaflets on the local area
Do You Allow Campfires?
Yes, however for Health and Safety reasons, all wood and kindling has to be purchased from us. You are welcome to help yourself to wood and to settle up for this on your departure. Fires must be managed by the camper and extinguished at the end of the evening.
Do You Allow Dogs?
Yes. Dogs are allowed but must be kept on a lead at all times and we insist that you clean up after your dog.
Do You Have Electrical Sockets?
Yes, we do but this is only for recharging phones and laptops. A charge will be applied for any portable fridge or other larger electrical item found plugged in
Do You Have Wifi?
In certain parts of the site, you should get wi-fi. Please see Tina for code.
Do You Allow Music?
No. We only allow acoustic music and this until 9.30pm.
Do You Have Curfew Times?
We have a quiet time from 10pm and would appreciate no vehicles on the site after this time.
Do You Have Pets?
There are three cats on site.
Do You Hire Barbecues?
Yes. We operate a barbecue hire. Please help yourself to a barbecue which will come with tools and coals. There is a hire charge of £15.00. Extra coals are charged at £4/bag.
Can We Leave Rubbish?
You may leave black bags of rubbish and we have a recycling bin for glass and paper – but there will be a charge for anyone caught on our security camera leaving other rubbish, ie, tents, chairs, gazebos, barbecues.