We want our guests to feel at home and we run a relaxed and trusting environment. So here are a few little pointers just to make your stay a safe and happy one:
How Do We Book?
All bookings can be made online where we require a 50% deposit on all bookings, with the remaining balance due 14 days prior to arrival. Bookings made less than 14 days prior to arrival will be required to pay the full holiday amount at the time of booking. Payment is generally non-refundable, (although this is up to the owner’s discretion) but bookings can be transferred. Last minute bookings are also welcome.
An Honesty System on site is operated whilst you are here and extra items added onto your ‘shopping list’ and paid for at the end of your stay; for example, extra nights, barbecue, wood etc.
What If We Need Or Advice With A Booking?
You may to telephone Tina on 07724 210862 or by email info@brickkilnfarmsuffolk.co.uk
Messages and emails will be answered as soon as possible.
Do You Have A Check In and Out Time?
Unless by prior arrangement – check in is from 2pm until 7pm and check out by 12 noon. We operate a self-checking system. On arrival, please park the car by the Check In Hut and find a plan of the site and your clipboard.
Do You Allow Caravans, Motorhomes and Camper Vans
All are welcome but we do not have any electrical hook-up.
Are Children Welcome?
No, sorry, we are an ADULTS ONLY only campsite.
What Facilities Do You Have?
We have loos and showers that are situated in a converted stable block which are free to use.
Do You Have Kitchen Facilities?
Yes. This is also in the converted stable block area with two sinks. We supply hand soap, hand sanitiser, wipes and disinfectant spray to use before and after use. Washing up liquid is supplied in the kitchen area but you will need to bring your own tea towel.
Do You Have A Fridge/Freezer?
You are welcome to use the fridge but please label all food with your surname and dates of your stay. Labels are provided. Please respect that this serves all campers on site so please don’t overfill. Electric cool boxes that need to be plugged in are not permitted.
Do You Have An Under Cover Area?
Yes. In another part of the stable block is the social area with a table and chairs. Only 4 people from the same booking will be allowed in here at any one time and the doors must be left open.
Do You Allow Campfires?
Yes, however for Health and Safety reasons, all wood and kindling has to be purchased from us. You are welcome to help yourself to wood and to settle up for this on your departure. Fires must be managed by the camper and extinguished at the end of the evening.
Do You Allow Dogs?
Yes. Dogs are allowed but must be kept on a lead at all times and we insist that you clean up after your dog.
Do You Have Electrical Sockets?
Yes – we do in the social area for recharging phones and laptops etc. No cool boxes or any other larger electrical item is allowed to be plugged in and will be switched off.
Do You Have Wifi?
In certain parts of the site, you should get wi-fi. Please see Tina for code.
Do You Allow Music?
NO.
Do You Have Curfew Times?
We respectfully ask that the site settles down by 10pm.
Between 9.30pm and 8am there is a vehicle restriction and cars cannot enter or leave the site. If you need to leave/arrive within this restriction please arrange for your car to be parked off site.
Do You Have Pets?
There are three cats on site.
Do You Hire Barbecues?
Yes. We operate a barbecue hire. Please help yourself to a barbecue which will come with tools and coals. There is a hire charge of £15.00. Extra coals are charged at £4/bag.
Can We Leave Rubbish?
Please place all rubbish in the bins at the end of the drive. You will find them behind the fence. Please recycle as much as you can in the recycling bins during your stay here.